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Quarantine hotels for travellers returning from countries with high Covid infection rates help to protect the UK from new variants. But people with serious health conditions are supposed to be allowed to quarantine at home instead – and concern is being voiced that requests are often denied.

Afshah Khan, 17, arrived at the Heathrow Holiday Inn on 12 April with her parents and five younger siblings, after a trip to Pakistan to visit her ailing grandmother.

As someone with