Natasha Hunt says she has no idea where her son was during child-care agency visits to his former day home in St. John’s. (Ted Dillon/CBC)

A mother in St. John’s says her son was unaccounted for during multiple official checks at his former daycare, and she is now pushing for changes to Newfoundland and Labrador’s regulated child-care system so the experience she called “scary” doesn’t happen again.

Natasha Hunt enrolled her toddler at Little Owl Land, a regulated home-based daycare in St. John’s, just prior to the pandemic’s start in March 2020. Trouble began this spring with a conflict over potty training, she said, and parent and provider