A Canadian Paralympic rower says her family was refused service at a Vancouver Island hotel because of her guide dog.

Victoria Nolan hadn’t seen her family in months — she’s been in Victoria training for the Tokyo Paralympic Games while her family stayed home in Toronto, unable to travel for a visit due to the COVID-19 pandemic. 

Before she took off for Tokyo, Nolan’s family planned to visit her and take a short getaway to a beachside hotel. Her husband, Eamonn Nolan, tried booking a room in Ucluelet, B.C., for the couple, his daughter and Nolan’s guide dog. 

Nolan says her nine-year-old black lab, Alan,