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Albert Wise, who is disabled, never got his mail-in ballot. It took Houston-area retiree Pam Gaskin three attempts to get hers. And 95-year-old World War II veteran Kenneth Thompson had to resubmit his voter registration to finally vote by mail.
Texas voters like these have had to navigate a rocky path in recent weeks just to get their hands on mail-in ballots as the state’s new election law kicked in, sparking widespread confusion and frustration.
The next test of the new








