Refugee family that fled Afghanistan with Canada's approval is now stuck abroad in web of bureaucracy

Every day is now painfully similar for an Afghan mother of four as her family waits anxiously in an unfamiliar country for answers from the Canadian government. 

CBC News is concealing her name as she fears for the safety of relatives still in Afghanistan. 

In October, the family received approval under Ottawa’s special immigration program for Afghans who helped Canadian efforts in Afghanistan. They hoped they’d be starting their new lives in Canada by now. 

Instead, they’re languishing in limbo. They spent more than a month in Qatar but were told the Canadian embassy there would not be able to help them