Front-line workers shoulder burden of vaccine mandates

This story features an audience member, like you, who got in touch with us. Send us your questions. We are listening: ask@cbc.ca.

Service industry workers in Canada say they’re bearing the brunt of anger, frustration and general confusion from clients over new vaccine mandates that they had nothing to do with creating, but are now responsible for enforcing.

At the entrance to Wienstein & Gavino’s, an Italian restaurant in downtown Montreal, hostess Abigail Trevino is standing at the ready to greet clients and ask them for their proof of vaccination.

“I try to diffuse the situation usually with a joke, saying that I feel