$1,600 taken from customer's account — and her bank won't say why

Angel Pui was pleased when the business she started in the pandemic, selling luxury handbags online, made a sale in South Korea.

The timing was good, thought the Vancouver mother of two — right before the Christmas holidays and the expenses that come at that time of year. 

She checked her bank account with Tangerine — an online subsidiary of Scotiabank — and confirmed that her customer had transferred $1,600. 

She then shipped the coveted Gucci handbag, thinking all was well.