An inside account of what 911 call takers experienced during N.S. mass shooting

One of the people operating the 911 call centre the night of April 18, 2020 has provided a glimpse into what it was like when people from Portapique, N.S., began calling to report gunshots, murders and fires.

Jennifer MacCallum was one of the civilian supervisors at the RCMP’s operational command centre that was based in Truro at the time. She spoke last September to the inquiry investigating the murders of 22 people.

MacCallum says the other supervisor, Donnalee Williston, took the first call at 10:01 that evening. The person on the phone was Jamie Blair.

“My neighbour is cracked the f–k up,” Blair is quoted as saying in