Ontario regulator exploring legal options to address allegations of corporate pressure at pharmacies

The Ontario College of Pharmacists says it’s working with a legal team to explore its options after thousands of pharmacy employees came forward to share “deeply troubling” stories about corporate pressure to perform billable services — sometimes at the expense of patient care.

In a rare statement Monday, registrar Shenda Tanchak said the college “will consider every tool available to us to address these concerns.”

“We heard that volume-focused corporate pressure results in sub-optimal care and a greater risk of error,” Tanchak said.

“And we heard that these pressures affect the well-being of pharmacists who fear, or experience, reprisal if they fail to meet corporate