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'My absolute dream job': Unique program brings physicians to housebound seniors

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An animation gif shows physicians Eugenie Phan and Christa Sinclair Mills, and occupational therapist Leslie Coulter, visiting patients of House Calls in Toronto on Jan. 21. (Evan Mitsui/CBC, Cole Burston/AFP/Getty Images)

Patients of family physician Eugenie Phan don’t go to her office. Instead, she visits them — in their homes. Phan works at House Calls, one of Canada’s largest home-based primary care programs with 536 patients last year.

It’s a collaborative model of care for seniors started by the program’s clinical director, Mark Nowaczynski, about 14 years ago in Toronto. 

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Today, the team of nine primary care providers include seven physicians and two

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