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Facebook's 'unpleasant underbelly' policed by thousands of content reviewers worldwide

Sarah Katz’s eyes dart around the Palo Alto, Calif., coffee shop.

“Am I OK to speak here?” she said, not wanting to offend anyone within earshot with what she was about to describe. “I don’t want to, like, bother people.”

Katz is a 27-year-old self-described former “spam analyst” who worked on contract with Facebook in 2016. She spent her days scanning flagged content, deciding whether posts met Facebook’s standards and should be kept as is on the platform or were so disturbing that they should be deleted.

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“Primarily pornography, sometimes bestiality, child pornography,” she said, as she described the worst of the up to 8,000 posts she scanned every day.

Some stuck with her. 

“There was a girl around 12 and a little boy, like

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This story was originally published on CBC News. To read the rest of this news worthy story, please visit https://www.cbc.ca/news/technology/facebook-content-reviewers-1.4708722?cmp=rss.

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