Families Minister Karina Gould, the minister responsible for passport services, said Thursday the government is adding more staff on the ground to help triage hours-long lineups at many passport offices as tens of thousands of people look to get their hands on travel documents.
The strategy shift comes as policy experts, and the government’s Conservative critics, say the situation should never have been allowed to get so dire when it was obvious to many that there’d be a strong interest in travel as the pandemic receded.
Gould said, after reports of chaos at some passport offices in the Montreal area this week, Service Canada is deploying
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