No-shows have long been a major frustration in the restaurant business and, while some restaurants have cancellation fees for larger groups, one Vancouver eatery is taking it a step further.
Cacao Vancouver, in Kitsilano, has started charging a $10-per-person reservation fee up front, because too many customers were backing out at the last minute. Less busy hours, such as before 7 p.m., are still free to reserve.
“The $10 is basically to hold your seat and secure that you are coming
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